Technology Support at UNCG

Software Available at UNCG

This page describes the most frequently used supported software at UNCG. However, there are many additional products available. You can view the full list of software available at UNCG here: ITS Software for UNCG

Office 365

Microsoft Office 365 is the cloud-based version of Office and is available to all UNCG faculty, staff, and students. Office Online is the web-based online version of the Microsoft Office suite, and can be accessed via web browsers at UNCG’s Office 365 subscription service also permits UNCG students, faculty and staff to download and install full Office Desktop versions of the Microsoft Office suite. The Office Suite includes:

  • OneDrive- cloud based storage where all of your Office files are saved
  • Planner- project management
  • Word- word processing
  • Excel- spreadsheet software
  • PowerPoint- slide presentations
  • OneNote- creates sharable digital notebooks
  • Sway- digital storytelling/presentation software that looks more like a website than slides

Note that Office 365 is not available for emeritus, alumni, and retired faculty. For more information, see:

Google Apps for Education

iSpartan is UNCG’s implementation of Google Apps for Education (GAFE). GAFE is a collection of web-based collaboration tools, including email, chat, calendaring, word processing, and spreadsheets. These tools work through a Web browser, without requiring users to buy or install software. The GAFE tools available to UNCG include Gmail, Calendar, Drive, Sites, Groups, Docs, Sheets, Slides, and, as well as many others.

For more information, see:


Box is a cloud-based file storage service. All UNCG users have unlimited storage space. Files can be private or shared. Box accounts are configured to meet the “2-Lock rating” requirements for storage of “Moderate risk data.” Box can be accessed at:

For more information, see: Box at UNCG

For a brief breakdown of the different file storage options at UNCG, see: File Storage Options at UNCG

Departments/Divisions That Support Technology

Instructional Technology Consultant (ITC)

Your Instructional Technology Consultant (Anita Warfford) provides training and ongoing support on all aspects of Canvas and technology related to online learning.

Information Technology Services (ITS)

ITS provides a wide range of services to faculty and staff members. A more complete list of their services is provided here: . If you notice a problem with Canvas or Zoom (not a training question), contact the Canvas and Zoom Administrator through 6-TECH. Also, if you need non-instructional assistance with a product like Canvas or Zoom, contact 6-TECH and their Learning Technologies group will respond.  Below are some of the most commonly used links:

Jackson Library

“Access to library resources and services is essential for quality education, regardless of where students, faculty, and courses are located. As officially-enrolled UNCG distance learners, off-campus students have access to the same online library resources at Walter Clinton Jackson Library as on-campus students.”
See also:

Student Support

Below are some helpful links to share with your online students: